Privacy Policy

Last updated: 2 September 2026

Oberon Engineering Ltd ("we", "us" or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, request a quotation or use our services.

1. Who We Are

The data controller responsible for your personal information is:

Oberon Engineering Ltd
Registered address: 167 - 169 Great Portland Street, 5th Floor, London, England, W1W 5PF
Email: costi.i@oberonplc.co.uk
Telephone: 07446 963548

2. Information We Collect

We may collect information including:

Name
Company name
Email address
Telephone number
Address
Project/site address
Details of your enquiry
Details relating to requested services or quotations
Information contained in correspondence with us
Contract and project information
Website technical information such as IP address, browser and device information
Cookie and website usage information

3. How We Use Your Information

We may use your personal information to:

Respond to enquiries;
Prepare quotations and estimates;
Provide our services;
Manage construction and engineering projects;
Arrange site visits and inspections;
Communicate with you regarding projects and services;
Manage contracts and commercial relationships;
Process invoices and payments;
Maintain appropriate business records;
Meet our legal and regulatory obligations;
Protect our website and systems;
Improve our website and services; and
Send marketing communications where legally permitted.

4. Lawful Basis for Processing

Under the UK GDPR, we will process your personal data only where we have a lawful basis to do so.

Depending on the circumstances, this may include:

Consent – where you have given us permission to use your information for a specific purpose;
Contract – where processing is necessary to provide services or take steps at your request before entering into a contract;
Legal obligation – where we are required to process information to comply with the law;
Legitimate interests – where processing is necessary for our legitimate business interests and those interests do not override your rights.

5. Sharing Your Information

We will not sell your personal information.

Where necessary to operate our business, we may share relevant information with trusted third parties such as:

Professional advisers;
Accountants and auditors;
IT and website service providers;
Hosting and cloud service providers;
Contractors and professional consultants involved in a project;
Payment service providers;
Legal or regulatory authorities where required by law.

We will only share information where there is a legitimate and lawful reason to do so.

6. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including where necessary to:

Provide our services;
Maintain business and financial records;
Meet legal or regulatory requirements;
Resolve disputes; or
Enforce contractual rights.

Retention periods may vary depending on the type of information and the circumstances.

7. Your Data Protection Rights

Subject to certain legal conditions and exemptions, you may have the right to:

Request access to your personal information;
Request correction of inaccurate information;
Request deletion of your personal information;
Request restriction of processing;
Object to certain processing;
Request transfer of certain information to another organisation; and
Withdraw consent where processing is based on consent.

To exercise your rights, contact us using the details provided above.

8. Cookies

Our website may use cookies and similar technologies to ensure the website functions correctly, understand how visitors use the website and, where applicable, improve our services.

Where required, we will ask for your consent before placing non-essential cookies on your device.

9. Website Security

We take reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, alteration, disclosure or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

You should review the privacy policies of third-party websites before providing them with personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or how we process personal information.

The latest version will always be published on this page with the relevant "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact:

Oberon Engineering Ltd
Email: costi.i@oberonplc.co.uk
Telephone: 07446 963548
Address: 167 - 169 Great Portland Street, 5th Floor, London, England, W1W 5PF

13. Complaints

If you are unhappy with how we have handled your personal information, please contact us first so that we can investigate your concern.

You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).

Data Controller

Oberon Engineering Ltd is the data controller responsible for your personal data.

For the purposes of UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Oberon Engineering Ltd determines how and why your personal information is collected and used.

If you have any questions about how we process your personal data, please contact us:

Oberon Engineering Ltd
Email: costi.i@oberonplc.co.uk
Address: 167 - 169 Great Portland Street, 5th Floor, London, England, W1W 5PF
Telephone: 07446 963548

Collected Personal Data

Depending on how you interact with our website and services, we may collect and process the following personal information:

Full name
Company/business name
Email address
Telephone/mobile number
Postal or project address
Information contained in enquiries, quotation requests or other correspondence
Project and service requirements
Information provided when requesting our services
Website usage information, including IP address, browser type and device information
Cookies and similar technologies where applicable
Any other information you voluntarily provide to us

We only collect personal information that is reasonably necessary for the purposes described in this Privacy Policy.

We do not intentionally collect sensitive personal data unless there is a lawful reason to do so and appropriate safeguards are in place.

Purpose for Collecting Data

We collect and process personal data for the following purposes:

To respond to enquiries and requests submitted through our website
To provide quotations, estimates and information about our services
To communicate with customers, prospective customers, suppliers and business contacts
To provide and manage our construction, engineering and related services
To arrange site visits, surveys, inspections and project-related activities
To administer contracts and manage ongoing projects
To process payments and maintain business records
To comply with legal, regulatory and contractual obligations
To maintain the security and functionality of our website
To improve our website, services and customer experience
To prevent fraud, misuse or unauthorised access
To send relevant marketing communications where we have a lawful basis to do so and, where required, your consent has been obtained.

We will only use your personal information where we have a lawful basis for doing so under applicable data protection legislation.